DocuTAP and Calibrater partnered to create an easy way to survey patients after their visit through text messaging.
Clinics that implement Calibrater typically see a 30-50% response rate and surveying is 100 percent automatic when using the combination of DocuTAP and Calibrater. The survey responses are combined with an automated, closed-loop issue tracking system to help healthcare organizations measure and improve patient experience.
“Calibrater is changing the way providers get patient feedback,” said Darin Vander Well, Strategic Product Director at DocuTAP. “There isn't an easier way to survey patients, and Calibrater's integration with DocuTAP gives our clients valuable reporting and actionable data automatically.”
Tim Dybvig, Calibrater CEO, added, “We are thrilled to be working with the team at DocuTAP. Seamlessly integrating our platform for patient surveys and feedback management with their best-in-class EMR will give customers the competitive edge they need to provide a fantastic experience and continue to grow their practice.”
DocuTAP’s team of 250+ employees serves over 1,300 urgent care and on-demand primary care clinics. DocuTAP provides urgent care practices with an innovative approach to workflow management.
Its flagship product, DocuTAP’s EMR and Practice Management software, fully integrates practice management and electronic medical records capabilities in one complete system.
Calibrater Health is a leading provider of text-based patient surveys and automated, closed-loop feedback management systems for urgent care clinics and other ambulatory healthcare providers.
